November 1, 2020 · Watch · ~55 min · Gamecity Hamburg — Game Starter
Game Starter: a community management panel (in German)
A Gamecity Hamburg panel with four community professionals on what the job actually looks like — the moderation, the on-call, the joy, the drama.
This talk was delivered in German. The summary above is in English so you can decide whether to press play.
Note: this panel was held in German. A translation isn't available yet, but the summary and framing here are in English so you can decide whether to press play.
Gamecity Hamburg's Game Starter series is where a lot of German-speaking studios first hear honest answers about the messy parts of running a games company. This edition put four community managers in the same room and asked the questions you don't usually get on stage: when the on-call phone rings, what breaks first, and what keeps us doing it anyway.
It holds up surprisingly well five years on — the tooling has changed, the questions haven't.
Source: youtu.be/wnpC6icab8M
— Carolin